From Pricer to Keyholder: Mariela’s Inspiring Career Journey at Goodwill

Fifteen months after joining Goodwill, Mariela stepped into a Keyholder role, turning an entry-level position into the foundation for long-term career growth. She started with a pricing gun and a rack of donated items at the Gulfstream store. What followed was a very intentional investment in her future.

Starting Point: Learning the Basics

After relocating, Mariela transferred to the Boynton GGC store and stepped into a Sorter/Hanger role. Then a conversation changed everything. She connected with a Good Partner Coach, a resource Goodwill provides to help team members set career goals and build a clear path forward. The coaching went beyond daily tasks, focusing instead on long-term development and exactly what Mariela would need to move up.

A Turning Point: Coaching and Career Direction

First came the Role Model Worker program. Together, Mariela and her coach explored what the program recognizes: consistent performance, demonstrated leadership on the floor, and a commitment to showing up with purpose. Mariela delivered. Supervisors noticed, and recognition followed.

Stepping Up: Recognition and Growth

From there, she kept asking questions about advancement at Goodwill, about which skills would make a difference, about how to keep building toward bigger goals. That sustained drive paid off. In January 2026, Mariela was promoted to Keyholder at the Boca West store, stepping into expanded responsibility for daily operations.

Looking Ahead: Building a Future

The promotion matters on its own, but it’s also part of something larger. Mariela’s long-term goal is to become a nurse. Right now, Goodwill is where that foundation is being built.

“I’m excited to keep building my future while working toward my long-term goal of becoming a nurse. Thank you for being part of my journey.” — Mariela

Stories like Mariela’s are made possible through coaching, training, and a workplace that invests in people at every level. Goodwill Palm Beaches & Treasure Coast offers Good Partner Coaching, job training, and supportive employment programs designed to help team members grow. From entry-level roles to leadership positions, the goal is to meet people where they are and help them reach where they want to go.

 

To learn more about career opportunities at Goodwill Palm Beaches & Treasure Coast, visit experiencegoodwill.org/jobs

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